"Dow appreciates all of your hard work and efforts through the past season! We thought we had seen the worst weather two years ago, but this past season would not end.  It was record setting for shipments.  We appreciate your efforts with receiving the inbound trucks into the tanks over the weekends and long hours during the week, while dealing with all the snow that was dumped in your area.  We could not have been successful without you! The communication and efforts from everyone did not go unrecognized.  Thanks again."